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Frequently Asked Questions

Q1. Are you a Manufacturer or Merchant ? Q2. How can I place an order on "My Target Prices" ?
Q3. How can I have a Performa Invoice/ Quotation from KAY KAY GLOBAL SUPPLIERS ? Q4. Can I have free samples of Products ?
Q5. Can you quote for or manufacture products which are not listed in your Online Catalogue or PRINTED DATABASE ? Q6. What is the minimum order that you ship ?
Q7. What options do I have for paying freight charges ? Q8. Which modes of shipment are employed ?
Q9. How can I pay for my order ?

Q10. What currencies I can pay in ?

Q11. What warranty I get on Products ?

Q12. How can I get goods with my company logo on the Products ?

Q13. Do you have ISO, CE Approvals?
Q14. What about Packaging for Consignment?
Q15. What is Shipping Period Time?
Q16. How to work with you/Participate in World Bank Tenders/Global Tenders/ICB?

Q17. What are your bank details and account details for remitting payment by Telegraphic or Swift or Wire Transfer ?

PAYMENT INSTRUCTIONS

 
 


Q1. Are you a Manufacturer or Merchant ?

A. KAY KAY GLOBAL SUPPLIERS are a bonafide manufacturers of widest range of Instruments, Equipment, Apparatus, Models, Kits, Demonstration units, Charts etc for Schools, Colleges, Medical Colleges, Hospitals, Clinics, Engineering Colleges and Universities etc.

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Q2. How can I place an order on "My Target Prices" ?

A. We at KAY KAY GLOBAL SUPPLIERS give a unique facility to our clients to place orders at their own target prices for the items they require. After having your target prices our pricing department does all the backward calculations in order to achieve your target prices exactly or as closely as possible. For utilizing this facility simply give us your list with recommended target prices. The pricing department will revert back to you within no time.

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Q3. How can I have a Performa Invoice/ Quotation from KAY KAY GLOBAL SUPPLIERS ?

A. You can have the pricing either by giving us the list of your requirement by Fax or email. Email is preferred as it is fast, clear and easier to process. You can also prepare order/ requirement list directly from our site(under renovation yet). Important While asking for a quote please do mention the quantity, destination/port and mode of shipment. Without this information we may not be able to process your requirement list.

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Q4. Can I have free samples of Products ?

A. Samples are given free to our regular clients having business exceeding US$10,000.00 in a financial year. For regular clients having smaller size business the sample are free only the shipping cost is borne by the client. For first time or occasional clients the samples are sent on payment of full cost of samples and shipping. But the cost of sample is deducted from the amount of final order in any case. Thus Samples are free.

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Q5. Can you quote for or manufacture products which are not listed in your Online Catalogue or PRINTED DATABASE ?

A. Yes, we do supply items which are not listed in Online Catalogue or PRINTED DATABASE. These products are made as per your or End-user's specification, need and design. We can change the present specifications, design and parameters of our products to suit all tenders & requirements. Generally no development charges are levied. We appreciate your providing us sample, photograph or catalogue in case of tailor made items required by you, in absence of these, a detailed specification and purpose of item will help us to manufacture the item for you. For developent or enquiry of any product not mentioned in our database please contact directly.

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Q6. What is the minimum order that you ship ?

A. We at KAY KAY GLOBAL SUPPLIERS are committed to Total Client Delight .So there is no order limit, we supply order as less as US$ 25.00. But to defray high overheads for orders less than US$ 1000.00 a minimum handling charge of US$ 25 to US$75.00 is charged. Any order above US$ 1000.00 does not attract any handling charges. Suggestions: For Sea shipment minimum freight charged is for 1CuM or 1M³, we suggest an order of atleast this dimensions should be placed, which may be an assortment of various items. For Air Shipment minimum freight charged is for 10-20kg depending on destination, we suggest an order of atleast this weight should be placed, which may be an assortment of

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Q7. What options do I have for paying freight charges ?

A. The Proforma Invoice is made as per the instructions of client such as C&F: Cost and Freight, CIF: Cost Insurance and Freight, FOB: Free on Board. In FOB shipments we can ship by the client's chosen AIRLINE. For FOB shipments we can ship in "TO PAY" mode (freight payable at destination by the consignee) for destinations which have facility for this mode. Otherwise we request the client to remit the freight after preparing the shipment and having exact freight charges from the concerned airlines, then the shipment is effected PREPAID. Small or sample shipment can also be sent on freight collect basis as per the arrangement of client with Courier Companies such as ARAMEX, DHL and FEDEX etc. (For this you must provide us your account number with the nominated Courier Company.)

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Q8. Which modes of shipment are employed ?

A. The shipments are effected by the most convenient manner after evaluation of Delivery time/ Urgency, Destination, Weight, Volume and Economy. For example small and sample shipments are sent by Courier (DHL, ARAMEX, UPS, FEDEX, SKYCOM) or EMS (SPEEDPOST) or REGISTERED MAIL/POST. Medium size and high price to weight ratio goods are sent by Airfreight. Large size and low price to volume ratio goods are shipped by Sea freight.

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Q9. How can I pay for my order ?

A. We accept orders above US$5000.00 with Irrevocable Documentary Letter of Credit as per mutually agreed terms payable at sight. For orders less than US$5000.00 the payment can be made by duly signed Traveler Cheques, Swift/ Wire transfer (telegraphic transfer) and demand drafts. Special cash discount of 4% is given on orders in which payment is made by Swift/ Wire transfer(telegraphic transfer).

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Q10. What currencies I can pay in ?

A. We prefer dealing in United States Dollars, Euros, Sterling Pounds. But dealing in other currencies can also be considered if necessary to do so.

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Q11. What warranty I get on Products ?

A. Every product from KAY KAY GLOBAL SUPPLIERS has a warranty for one year from date of shipment against manufacturing faults. Any damage or malfunction must be reported to us within 10 days of receipt of goods.

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Q12. How can I get goods with my company logo on the Products ?

A. All orders can be supplied with the goods having your logos if required. For this a graphic file either in .jpg or .gif extension will be required which can be sent by email. There is no extra cost for this facility.

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Q13. Do you have ISO, CE Approvals?

A. Yes, KAY KAY GLOBAL SUPPLIERS are An ISO 9001:2000 Certified Company.

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Q14. What about Packaging for Consignment?

A. Each item is packed in polythene bag or Bubble sheet and put in Sturdy strong corrugated cartons & then finally placed in AIR/SEA Worthy Outers/Cases/Cartons. Waterproof polythene lining is put For protection from dampness. After this the outer is stripped from All sides using corner reinforcing bands to prevent damages. Sufficient cushioning with Styrofoam flakes/balls/sheets wherever Required to save from any damage. Laboratory Glassware are Given special attention.

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Q15. What is Shipping Period Time?
A. It normally takes 60 – 90 days on the port of shipment Depending on the quantity & nature Of indent from the date of Receipt of the confirmed order and Operative L/C in our hand.

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Q16. How to work with you/Participate in World Bank Tenders/Global Tenders/ICB?

A. You can participate/Quote your own & we will give you our Quotations to you then you can add your legitimate profit & other Incidental charges & bid. We will give you Authorization letter & Certificates etc. Samples if required will be borne by 50 – 50% Basis but the freight shall be paid by you.

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Q17. What are your bank details and account details for remitting payment by Telegraphic or Swift or Wire Transfer ?

A. WE GIVE BELOW INFORMATION FOR TELEGRAPHIC/SWIFT TRANSFER :—
B. BENEFICIARY NAME :
KAY KAY GLOBAL SUPPLIERS
#3171, 12 CROSS ROAD, KACCHA BAZAR,
AMBALA CANTT, HARYANA,
INDIA (133001)

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PAYMENT INSTRUCTIONS

USD

PLEASE PAY TO JP MORGAN CHASE BANK, NEW YORK (ABA021000021 SWIFT ID CHASUS33) FOR THE CREDIT OF ACCOUNT NO.544774311 OF BANK OF INDIA , NEW YORK (SWIFT ID BKIDUS33) FOR FURTHER CREDIT TO ACCOUNT NO.0003325000 OF BANK OF INDIA, TREASURY MUMBAI BRANCH SWIFT ID (BKIDINBBTRY) FOR FURTHER CREDIT TO ACCOUNT NO.671020110000055 IN THE NAME OF KAY KAY GLOBAL SUPPLIERS WITH BANK OF INDIA, AMBALA CANTT BRANCH (SWIFT ID BKIDINBBAMC)

 

***USD***

PAY TO BANK OF INDIA, NEW YORK BRANCH, ABA ROUTING NUMBER 026005458 FOR FURTHER CREDIT TO ACCOUNT NO.0003325000 BANK OF INDIA, MUMBAI TREASURY BRANCH (BKIDINBBTRY) FOR FURTHER CREDIT TO BANK OF INDIA, AMBALA CANTT BRANCH (BKIDINBBAMC) ACCOUNT NO. 671020110000055 IN THE NAME OF KAY KAY GLOBAL SUPPLIERS

GBP

PAY TO BANK OF INDIA, LONDON BRANCH SWIFT ID BKIDGB2L FOR FURTHER CREDIT TO ACCOUNT NO.0003325000 BANK OF INDIA, TREASURY MUMBAI BRANCH SWIFT ID BKIDINBBTRY FOR FURTHER CREDIT TO BANK OF INDIA, AMBALA CANTT SWIFT ID BKIDINBBAMC, ACCOUNT NO. 671020110000055
IN THE NAME OF KAY KAY GLOBAL SUPPLIERS

EUR

PLEASE PAY TO SOCIETE GENERALE PARIS SWIFT ID SOGEFRPPADB FOR THE CREDIT OF ACCOUNT NO.30003049700000108912659 OF BANK OF INDIA, PARIS (SWIFT ID BKIDFRPP) FOR FURTHER CREDIT TO BANK OF INDIA TREASURY MUMBAI BRANCH SWIFT ID (BKIDINBBTRY) FOR FURTHER CREDIT TO ACCOUNT NO. 671020110000055 IN THE NAME KAY KAY GLOBAL SUPPLIERS WITH BANK OF INDIA, AMBALA CANTT BRANCH (SWIFT ID BKIDINBBAMC

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